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TERMS AND CONDITIONS OF USE Last Revised: April 8, 2023 PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS, INCLUDING OUR PRIVACY POLICY AND MEDICAL DISCLAIMER, BEFORE USING OUR WEBSITE, MOBILE APPS OR ANY OF OUR ONLINE SERVICES PROVIDED BY US OR THROUGH OUR THIRD PARTY SOFTWARE PROVIDERS (COLLECTIVELY, THE "SERVICES"). BY ACCESSING OR USING THE SERVICES, YOU ("USER") AGREE TO BE LEGALLY BOUND BY THESE TERMS AND CONDITIONS. IF YOU DISAGREE WITH ANY OF THE FOLLOWING TERMS OR CONDITIONS, PLEASE DO NOT USE THE SERVICES. RESOLVE NUTRITION AND TRAINING, LLC, A NEW JERSEY LIMITED LIABILITY COMPANY ("COMPANY", WE”, AND “US”) RESERVES THE RIGHT TO CHANGE ANY TERMS OR CONDITIONS AT ANY TIME, EFFECTIVE UPON THEIR POSTING. HOWEVER, IN THE RARE EVENT THAT WE MAKE A SUBSTANTIAL CHANGE THAT WOULD IMPACT HOW YOUR PERSONAL DATA IS USED OR OTHER IMPORTANT RIGHTS YOU HAVE, WE WILL INFORM YOU OF SUCH CHANGES BY SENDING YOU AN EMAIL TO YOUR ACCOUNT ON FILE AND/OR BY POSTING A PROMINENT NOTICE WITHIN THE MEMBERSHIP SITE TO GIVE YOU AN OPPORTUNITY TO DECIDE WHETHER TO ACCEPT SUCH CHANGES AND CONTINUE WITH OUR SERVICE, OR WHETHER YOU WISH TO DECLINE SUCH CHANGE AND CANCEL YOUR SERVICE. COMPANY OR ITS SERVICE PROVIDERS, PARENTS, AFFILIATES AND BUSINESS ASSOCIATES MAY IMPOSE LIMITS ON CERTAIN FEATURES AND SERVICES OR RESTRICT YOUR ACCESS TO PARTS OR ALL OF THE SERVICES WITHOUT NOTICE OR LIABILITY; COMPANY MAY ALSO TERMINATE YOUR USE OF THE SERVICES AT ANY TIME IN ITS SOLE DISCRETION. IN THE RARE EVENT THAT COMPANY EVER DECIDES TO DISCONTINUE A PARTICULAR SERVICE YOU HAVE PAID FOR, COMPANY WILL EITHER FULFILL THE SERVICES FOR THE DURATION OF THE TERM THAT YOU PAID FOR, OR, IN COMPANY’S SOLE DISCRETION, WILL OFFER YOU A REFUND FOR THE SERVICES THAT WERE NOT YET RENDERED. Except as specified elsewhere herein, Your use of the Services after any changes are implemented constitutes your acceptance of the changes. As a result, COMPANY encourages you to consult the Terms and Conditions each time you use any of the Services. Please read carefully, and note our MANDATORY ARBITRATION PROVISION and WAIVER OF CLASS ACTION PROVISION. Use of Services; Ownership of Intellectual Property Rights All text, photographs, images, illustrations, artwork, audio and video clips, design, software, graphic material, trademarks, service marks and trade names, and all intellectual property rights in and to such items on our Web Site and/or contained in the Services (hereinafter "Content") constitute the sole and exclusive property of COMPANY or its subsidiaries, affiliates, licensors and content providers (excluding Wix Software located at and Everfit software at Upon paying the applicable fees for accessing the Content (including our nutrition coaching services and the Everfit Software), You are granted a personal, non-exclusive, non-assignable and non-transferable license to use the Content for non-commercial and personal, informational use only. The following acts are additionally prohibited without COMPANY’s prior written approval: copying of the Services or the Content or any portion, variations or derivatives thereof; reproduction, modification, creation of derivative works, display, performance, publication, distribution, dissemination, broadcast or circulation of any Content, in whole or in part (including without limitation, the display and distribution of the Content via a third party application or web site); and disassembling, decompiling, reverse engineering or otherwise modifying the Content. As noted above, reproduction, copying, or redistribution for commercial purposes of any Content or design elements of the Services is strictly prohibited without the express written permission of COMPANY. For information on requesting such permission, please contact us using the contact information listed in the section entitled, “Contact Us”. Ability to Accept Terms and Conditions You affirm that you are either more than 18 years of age, or an emancipated minor, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions. Health Disclaimer Please read the Health Disclaimer carefully regarding certain limitations of liability and health precautions you should be aware of. The Health Disclaimer is hereby incorporated by reference as part of these Terms and Conditions. Privacy Please read the Privacy Policy carefully to understand how COMPANY collects, uses and discloses personally identifiable information from its users. The Privacy Policy is hereby incorporated by reference as part of these Terms and Conditions. Billing Procedures Billing Procedures. If you sign up for our coaching program, you agree and understand that you will be charged a recurring fee of $149 USD, $199 USD, $225 USD or $299 USD per month. By signing up for the coaching program, you are committing to a minimum of four months on the program. After those first four months, the membership automatically becomes a month-to-month membership that requires a cancellation notice to discontinue. Updating Your Credit Card. If you purchased the coaching program on COMPANY’s web site, you can access your account and update your information here by emailing Cancellations. Once the initial 4-month commitment has expired, you can cancel at any time as long as you provide us with at least 5 days written notice to cancel your membership. To cancel your membership, you must send an email to simply stating that you wish to cancel. No Refunds. All sales are final, and no refunds are available. The effectiveness of our program is largely determined by you and your commitment. Membership Site/ Additional User Conduct Guidelines For services that you purchase from COMPANY that are delivered through a membership site, you will be given a username and password to access the coaching services and tools through the Seismic software that we have licensed from a third-party vendor. In such instances, you agree not to share your login information with other people who did not purchase the services. You will not sell access to the Services or duplicate and sell any of its content without written permission. You also agree and understand that either we or the third-party vendor we licensed the software from can terminate your access to the membership site at any time, in our sole discretion, such as for a violation of these Terms of Conditions. Where applicable, the Services are meant for informational purposes only. The Services are not intended as specific medical, legal, commercial, financial, tax or other professional advice. Use of the information from any of the Services are at your own risk. Your use of Content, unless otherwise stated, is for your own personal, non-commercial use. You may not distribute Content, print multiple copies, or use the Content for public display or performance unless otherwise stated. COMPANY requests that you not impede or inhibit any other User from using and enjoying the Services. Therefore, in using the Services, you agree not to: disrupt or interfere with the security of, or otherwise abuse, the Services, system resources, accounts, servers or networks connected to or accessible through the Services or affiliate linked web sites/services; upload, post, or otherwise transmit through or on the Services any viruses or other harmful, disruptive or destructive files; or transmit through or on the Services spam, chain letters, junk mail or other types of unsolicited mass e-mail to people or entities who have not agreed to be part of such mailings. COMPANY reserves the right to discontinue or modify without notice or liability, any portion of the Services. However, in the rare event that Company decides to discontinue a particular service you have paid for, Company will either fulfill the services for the duration of the term that you paid for, or in Company’s sole discretion, Company will offer you a refund for the services that were not yet rendered. You affirm, represent, and warrant that your participation on the Services and the content you submit does not relate to pornography, illegal activities of any kind, occult, hate, or racism. You also represent and warrant that content you submit does not violate the intellectual property rights of third parties. COMPANY reserves the right to make the final decision regarding what is appropriate. COMPANY further reserves the right to remove content or terminate your account without prior notice for a violation of this provision. You understand and agree not to provide false information about yourself, to impersonate another individual or provide misleading or false content. You agree that any ideas, suggestions, or improvements that you provide to COMPANY about the Services shall be owned by COMPANY and that COMPANY is free to include such ideas in future products without compensation to you. Third Party Links and Sites The Services may contain links to other Internet sites, resources and/or sponsors of the Services. COMPANY does not verify, warrant, endorse, or take responsibility for the availability, accuracy, completeness or quality of the content contained in these outside sites or resources. Providing links to outside sites does not constitute COMPANY’s approval of the content, policies or practices of those other sites. Be sure to review the terms of use and privacy policies posted on the outside sites or resources before utilizing them. In order to identify third party sites or resources, the Services may make use of third party trademarks, images or branding. Usage of these items does not imply endorsement or certification by the third party. Logos and trademarks displayed within the Services are the property of their respective owners and are used in accordance with existing agreements between COMPANY and the third party or by usage guidelines and policies set forth by the third party. Contacting Us If you need to contact us for assistance related to your coaching and other services, you can email us at If you need technical support with the Everfit software or to report a bug with the Everfit software, please contact our software vendor at For European citizens who wish to exercise their “Right To Be Forgotten” or the “Right To Export Data”, please refer to the Privacy Policy for details on how to exercise those rights. Disclaimer of Warranties USER EXPRESSLY AGREES THAT USE OF THE SERVICES IS AT USER'S SOLE RISK. NEITHER COMPANY, ITS PARENTS, AFFILIATES, EMPLOYEES, AGENTS, SERVICE PROVIDERS, THIRD PARTY INFORMATION PROVIDERS, LICENSORS OR THE LIKE, WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES, OR AS TO THE ACCURACY, RELIABILITY, SECURITY OR CONTENT OF ANY INFORMATION OR SERVICE CONTAINED IN OR PROVIDED THROUGH THE SERVICES. THE SERVICES, ALL CONTENT AND INFORMATION PROVIDED THEREIN, AND ALL DOWNLOADABLE SOFTWARE IS PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, AND ALL SUCH WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED AND EXPRESSLY NEGATED. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY COMPANY, ANY OF ITS PARENTS, AFFILIATES, EMPLOYEES, CONTRACTORS, AGENTS OR ANY SERVICE PROVIDERS, THIRD PARTY INFORMATION PROVIDERS, LICENSORS OR THE LIKE, SHALL CREATE A WARRANTY; NOR SHALL USER RELY ON ANY SUCH INFORMATION OR ADVICE. USER HEREBY ACKNOWLEDGES THAT COMPANY IS NOT RESPONSIBLE FOR ANY INTERCEPTED INFORMATION SENT VIA THE INTERNET, AND USER RELEASES COMPANY FROM ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THE USE OF INTERCEPTED INFORMATION IN ANY UNAUTHORIZED MANNER. Limitation of Liability UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL COMPANY, ITS PARENTS, AFFILIATES, EMPLOYEES, AGENTS OR ANY THIRD PARTY INFORMATION PROVIDER, SERVICE PROVIDERS, LICENSOR, OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THE SERVICES, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, ECONOMIC, PUNITIVE, LOST PROFIT, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES THAT RESULT FROM OR ARE RELATED TO THE USE OF OR INABILITY TO USE THE SERVICES; OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION, OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT OR DESTRUCTION. Use of Apps These Terms and Conditions apply to COMPANY’s apps as well. Use of COMPANY’s apps is also at your own risk. They are provided as a service to our members and guests, and COMPANY disclaims any and all responsibility for them. In order to use the apps, you must agree to the terms and conditions for use separately. COMPANY does not screen any users, so please use good judgment and common sense in deciding whom to meet or trust with your personal information. COMPANY does not provide contact details to other members through any of our apps and instead routes all messages through us. If at any time you wish to stop receiving messages from another member through a service such as Facebook, you can “block” them. You can also report threats, abuse or any other inappropriate conduct by contacting us using one of the methods listed in the Contacting Us section herein. Indemnification You agree to indemnify, defend and hold harmless, COMPANY, its parents, affiliates, employees, agents, third party information providers, service providers, licensors or the like and their respective officers, directors, employees, agents, licensors, representatives, and third party providers of the Services from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms and Conditions. COMPANY reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification, in which event you will fully cooperate with COMPANY in asserting any available defenses. Opt Out of Receiving Further Web Based Marketing As described in further detail in the Privacy Policy, you can choose to be removed from our marketing lists at any time. Severability and Integration These Terms and Conditions are not intended to alter the terms or conditions of any other agreement you may have with COMPANY or its affiliates, parents, service providers or business associates to the extent that those agreements govern issues other than your use of the Services. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and COMPANY with respect to these Services and supersedes all prior or contemporaneous communications between you and COMPANY with respect to the Services. If any part of these Terms and Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. Governing Law and Jurisdiction These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Jersey. You hereby consent to binding arbitration in the State of New Jersey to resolve any disputes arising under this Terms and Conditions. Arbitration of Disputes Except for payment/collection issues or infringement of Company’s intellectual property, which can be heard by a court of competent jurisdiction, the parties agree that any dispute or claim in law or equity arising between them regarding the use of the Services or these Terms and Conditions, including any dispute regarding the enforceability or applicability of this arbitration provision, shall be decided by neutral, binding arbitration conducted in Travis County, Texas. The arbitrator shall be a retired judge, justice, or an attorney with at least ten (10) years of legal experience relating to the subject matter of this agreement, unless the parties mutually agree otherwise, who shall render an award in accordance with the substantive laws of Texas. In all other respects, the arbitration shall be conducted in accordance with the rules and procedures of the American Arbitration Association, subject to the parties being allowed limited discovery. Judgment upon the award of the arbitrator(s) may be entered in any court having jurisdiction. NOTICE: BY USING THIS WEB SITE OR THE SERVICES OFFERED HEREUNDER, YOU ARE AGREEING TO HAVE ANY DISPUTE ARISING OUT OF THE MATTERS INCLUDED IN THIS “ARBITRATION OF DISPUTES” PROVISION DECIDED BY NEUTRAL ARBITRATION AND YOU ARE GIVING UP ANY RIGHTS YOU MIGHT POSSESS TO HAVE THE DISPUTE LITIGATED IN A COURT OR JURY TRIAL. YOU ARE GIVING UP YOUR JUDICIAL RIGHTS TO DISCOVERY AND APPEAL, UNLESS THOSE RIGHTS ARE SPECIFICALLY INCLUDED IN THE “ARBITRATION OF DISPUTES” PROVISION. IF YOU REFUSE TO SUBMIT TO ARBITRATION AFTER AGREEING TO THIS PROVISION YOU MAY BE COMPELLED TO ARBITRATE ANYHOW PURSUANT TO A COURT ORDER. YOUR AGREEMENT TO THIS ARBITRATION PROVISION IS VOLUNTARY. IF YOU DO NOT WISH TO AGREE TO ARBITRATION, THEN YOU MAY NOT USE THIS WEB SITE OR THE SERVICES OFFERED THROUGH THIS WEB SITE. Class Action Waiver ARBITRATION OR ANY OTHER LEGAL ACTION ARISING IN CONNECTION WITH THE USE OF THIS WEB SITE, THE SERVICES OFFERED THROUGH THIS WEB SITE, OR THESE TERMS AND CONDITIONS MUST BE ON AN INDIVIDUAL BASIS. THIS MEANS NEITHER YOU NOR COMPANY MAY JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR LITIGATE IN COURT OR ARBITRATE ANY CLAIMS AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. Attorneys’ Fees In any dispute, action, proceeding, or arbitration regarding the use of the Services or these Terms and Conditions, including the enforcement of any arbitration provision herein, the party prevailing in such action or proceeding shall be entitled to recover, in addition to any other award of damages or other remedies, its reasonable attorneys’ and experts’ fees, costs and expenses (including, without limitation, expenses for expert witnesses and all reasonable attorneys’ fees, costs and expenses upon appeal).

HEALTH DISCLAIMER Last Updated: April 8, 2023 1. Limitation of Warranties / “As-Is” Information A. The entire contents of this website and coaching services provided by Resolve Nutrition and Training LLC, a New Jersey Limited Liability Company (hereinafter referred to collectively as “COMPANY”, “We”, and “Us”) are provided “as-is” without any representations or warranties of any kind, express or implied. B. COMPANY is not a medical organization and our staff will not provide you medical advice or diagnosis. The information and materials provided by COMPANY should not be interpreted as a substitute for physician consultation, evaluation, or treatment, nor as an endorsement of any third party’s products or services. 2. Professional Assistance A. The information on this website and coaching services offered are for informational purposes only and are not intended to replace a one-on-one relationship with a qualified health care professional such as a physician. B. You are urged and advised to seek the advice of a physician before beginning any weight loss effort or exercise regimen. C. If you have specific questions about any medical matter, you should consult your doctor or other professional healthcare provider. D. You should never delay in seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on this website. E. COMPANY encourages you to make your own health care decisions based upon your own research and in partnership with a qualified health care professional. If you think you have a medical emergency and are in the U.S., call 911 immediately. Outside the US, call your emergency hotline number. F. This Website and the coaching services offered by COMPANY are only intended for use by healthy adult individuals. 3. Liability A. Except as limited by the applicable laws, COMPANY and its officers, employees, contractors, and vendors expressly disclaim responsibility, and shall have no liability for any damages, loss, injury, or liability whatsoever suffered as a result of your reliance on the information contained on this website or provide by COMPANY. B. COMPANY is also not liable for and does not endorse any specific tests, procedures, products, opinions or other information that may be provided on linked websites.

PRIVACY POLICY LAST UPDATED: April 8, 2023 This privacy policy (“Privacy Policy”) describes how RESOLVE NUTRITION AND TRAINING, LLC (“Company,” “we,” “us,” and “our”) collects, uses and shares personal information when using our website (the “Site”) or our products and services (together, the “Services”). Please also read the Terms of Use which sets out the terms governing the Services along with any other additional agreements, terms, guidelines or policies provided to or entered into by you that are applicable to your use of our Services. Your privacy is very important to us. Our Privacy Policy explains the information we collect, how we use and share it, how to manage your privacy settings and your rights in connection with the Services. We will post any modifications or changes to the Privacy Policy on our Site. We reserve the right to modify the Privacy Policy at any time, so we encourage you to review it frequently. The “Last Updated” date indicates when this Policy was last changed. If we make any material changes to the Policy, we will post a notice on our Site. This Privacy Policy was written in English. To the extent a translated version conflicts with the English version, the English version controls. Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with on or through the Services. Questions or comments about this Privacy Policy may be submitted by mail to the address below or to RESOLVE NUTRITION AND TRAINING, LLC 20 Webster Ave Kearny, NJ 07032 Attn: Support What is personal information? We collect information about you in a range of forms, including any information which, either alone or in combination with other information we hold about you, identifies you as an individual, including, for example, your name, postal address, location, browser usage, email address, telephone number, user name, password, demographic information and billing and payment information. Why we need your personal information We need certain personal information in order to provide you with access to our Service. In order to access some of our Services, such as purchase or participation in one of our products or services, you will need to agree to provide us this information. By providing us this information you are consenting to our use of your information and this consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal information pursuant to this Privacy Policy, please do not use our Services. How we use your personal information We may use your personal information as follows: to operate, maintain, and improve our Services and develop future products, and services; to manage your account, including to communicate with you regarding your account, if you have a Services account; to operate and administer and allow you to participate in sweepstakes, contests or other promotions; to respond to your comments and questions and to provide to you support services; to send information including technical notices, updates, security alerts, support and administrative messages and legal information and disclosure; to send you marketing emails and other communications about upcoming promotions, and other news, including information about products and services offered by us and our affiliates. You may opt-out of receiving such email and sms communications at any time by connecting us or logging into your Everfit account. Please note, even if you opt out of receiving marketing communications, we may still send you non-marketing communications, including emails about the status of your Service and our business dealings with you; to provide you with coaching and support to help you complete your training and achieve goals relevant to our training and programs; to process payments you make in connection to our Services and collect payments owed to us; to link or combine user information with other personal data; recognize you and analyze how you, and other users, navigate our Services; analyze comments and feedback you have given us including comments, feedback and reviews you have posted on or through our Services; fulfill orders for products or services placed through our Services. verify or obtain payments due to us when you purchase a product or service from a third party after clicking on an “affiliate” link in or through our Services or communications we provide you, measure the performance of affiliate links, analyze and develop this part of our business ask you to take part in or conduct a survey or undertake research about our Service or products and services in development; administration and protection of our business including troubleshooting, data analysis, testing, system maintenance, user support, reporting and hosting data, administration and IT services, network security, fraud prevention, customer services and business reorganization, including exchanging information with third parties for fraud protection and spam/malware prevention; serve content and other materials and analyze their performance and effectiveness; to improve and develop our data analytics, products and services and inform our marketing strategy; as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Privacy Policy, Terms of Use and other Company policies and guidelines; and (d) to protect our rights, privacy, safety or property, and that of you or others; and as described in the “Sharing of your personal information” section below. Sharing of your personal information We may share your personal information as follows: Third Parties Designated by You. We may share your personal information with third parties where you have provided your consent to do so. Our Third-Party Service Providers. We may share your personal information with our third-party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email and other communication delivery, auditing and other similar services. Third Party Advertisers. We may share personal information with advertisers and advertising networks that require the data to select and serve relevant advertisements to you and others. Affiliates. We may share some or all of your personal information with our affiliates, in which case we will require our affiliates to comply with this Privacy Policy. Corporate Transactions. If we become involved in a business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your personal information in connection with such transaction. Other Disclosures. We may share personal information as we believe necessary or appropriate: (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities to meet law enforcement requirements; (c) to enforce our Privacy Policy, Terms of Use and other Company policies, terms, agreements and guidelines; and (d) to protect our rights, privacy, safety or property, and/or that of you or others. How we collect your personal information We collect information about you in the following ways: Information you give us. This includes: the personal information you provide when you use, sign up, apply or enroll for our Services, including on our Site or over the phone or, to receive information about our Services; the personal information that may be contained in any video, comment or other submission you upload or post in connection to your use of the Service; the personal information you provide us in connection with your use of our Services, including application, registration and enrollment information; the personal information you provide us in connection with the promotions we offer as part of the Services; the personal information you provide when you report a problem with our Services or when we provide you with customer support; the personal information you provide when you make a purchase of our product or services or through our Services, including payment and billing information; and the personal information you provide when you correspond with us by phone, email or otherwise. Information We Get from Others We may also get information about you from other sources, marketers, partners, researchers, and others. We may combine information that we collect from you with information obtained from other third parties and information derived from any other product or service we provide. Information Automatically Collected. We may automatically log information about you and your computer or mobile device when you access our Services. For example, when visiting using our Services, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our Services, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Services. We collect this information about you using cookies. Please refer to the sections on cookies and Pixel Tags below. What information we collect with “cookies” What are cookies? We may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site. We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Site; and (2) third party cookies, which are served by service providers on our Site, and can be used by such service providers to recognize your computer or mobile device when it visits other websites. Cookies we use Our Site from time to time may use the following types of cookies for the purposes set out below: Type of cookie & Purpose Essential Cookies These cookies are essential to provide you with services available through our Site and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Site and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services. Functionality Cookies These cookies allow our Site to remember choices you make when you use our Site, such as remembering your login details and remembering the changes you make to other parts of our Site which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Site. These cookies are used to collect information about traffic to our Site and how users use our Site. The information gathered does not identify any individual visitor. It includes the number of visitors to our Site, the websites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar information.We use this information to help operate our Site more efficiently, to gather broad demographic information and to monitor the level of activity on our Site. Analytics and Performance Cookies We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Services work. You can find out more information about Google Analytics cookies here: You can find out more about how Google protects your data You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available via this link: Targeted and advertising cookies These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place cookies to enable them to show advertisements which we think will be relevant to your interests while you are on third party websites. You can disable cookies which remember your browsing habits and target advertising at you by visiting If you choose to remove targeted or advertising cookies, you will still see adverts but they may not be relevant to you. Even if you do choose to remove cookies by the companies listed at the above link, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed. Social Media Cookies These cookies are used when you share information using a social media sharing button or “like” button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Pinterest. The social network will record that you have done this. Disabling cookies You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings. Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site. Pixel Tags We may also use pixel tags (which are also known as web beacons and clear GIFs) on our Site to track the actions of users on our Site. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about usage of the Site, so that we can manage our content more effectively. The information we collect using pixel tags is not linked to our users’ personal data. Session Replay Tools From time to time, we may use session replay tools to track your actions, including but not limited to mouse movements and selections, on our Site. We use these sessions, among other things, to measure the success of our marketing campaigns, compile statistics regarding usage of our Site, assist with website design, evaluate user interface updates, assist in troubleshooting, and create other ways to enhance user experiences. Do Not Track Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit What is anonymous data? When we use the term “anonymous data,” we are referring to data and information that does not permit you to be identified or identifiable, either alone or when combined with any other information available to a third party. We may create anonymous data from the personal information we receive about you and other individuals whose personal information we collect. Anonymous data might include analytics information and information collected by us using cookies. We make personal information into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze usage patterns in order to make improvements to our Services. Third party sites. Our Service may contain or offer links to third party websites, features and products and services. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any data to them. User generated content. You may share personal information with us when you submit user generated content to or through our Services, including via forums, message boards and blogs on or through our Services. Please note that any information you post or publish on or through Services will become public information and will be available to other users of our Services and to the general public. We urge you to be very careful when deciding to disclose your personal data, or any other information, on or through our Service. Such personal information and other information will not be private or confidential once it is published. If you provide feedback to us, we may use and disclose such feedback on or through our Services, provided we do not associate such feedback with your personal information. If you have provided your consent to do so, we may post your name along with your feedback on or through our Services. We will collect any information contained in such feedback and will treat the personal information in it in accordance with this Policy. Security We seek to use reasonable organizational, technical and administrative measures to protect personal information within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us using the details in Section 19 below. Retention We keep your personal information for as long as we need it for the purposes for which it was collected. We may select to retain certain information for longer periods for certain legal, regulatory, contractual or accounting obligations. When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements. We may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely. Our policy on children Our Services are not directed to children under 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the details in Section 19 below. We will delete such information from our files as soon as reasonably practicable. Sensitive personal information. If you send or disclose any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) to us, you consent to our processing and use of such sensitive personal information in accordance with this Privacy Policy. If you do not consent to our processing and use of such sensitive personal information, you must not submit such information to us. Notice to California Residents – Your California Privacy Rights Individuals who are residents of California and have provided their personal information to us may request information regarding our disclosures, if any, of their personal information to third parties for direct marketing purposes. Such requests must be submitted to us at You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. Please allow up to thirty (30) days for a response. Questions and Concerns Should you wish to raise a concern about our use of your information please contact us at: We will reply to your inquiry as soon as we can and in any event, within forty (45) days. We hope to resolve any concern brought to our attention, however if you feel that your concern has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.

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